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Privacy Policy for Visionary Physical Therapy and Wellness

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Effective Date: February 14, 2024

Welcome to Visionary Physical Therapy and Wellness, accessible at visionarypt.com ("Website"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our Website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

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1. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how Visionary Physical Therapy and Wellness collects and processes your personal data through your use of this Website, including any data you may provide through this Website when you sign up for our service, purchase a product, or subscribe to our newsletter.

Controller

Visionary Physical Therapy and Wellness is the controller and responsible for your personal data (collectively referred to as "Company", "we", "us", or "our" in this privacy policy).

Contact Details

Our full details are:

Full name of legal entity: Visionary Physical Therapy and Wellness
Email address: brandy@visionarypt.com
Postal address: 4302 Fellows Lane, Charlotte, NC 28215
You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.

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2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows. This data is for the sole use of Visionary Physical Therapy, in accordance with your care, and will not be sold to third parties as indicated in Section 3.

  • Identity Data includes first name, last name, username or similar identifier.

  • Contact Data includes billing address, delivery address, email address, and telephone numbers.

  • Financial Data includes bank account and payment card details.

  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.

  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

  • Usage Data includes information about how you use our Website, products, and services.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

 

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal obligation.

 

4. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in Section 3 above.

  • External Third Parties such as service providers acting as processors who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

 

5. International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

 

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

 

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, and in accordance with PT license requirements.

 

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correction, erasure, object to processing, data portability, and withdrawal of consent.

If you wish to exercise any of the rights set out above, please contact us.

 

9. Glossary

LAWFUL BASIS

  • Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience.

  • Compliance with a Legal Obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

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