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Frequently Asked Questions

Do you need a Prescription to receive Physical Therapservices?

In North Carolina, you have direct access to Physical Therapy, which means that you can consult a Physical Therapist for evaluation or treatment without needing a referral from a Physician. However, your insurance provider may require a referral or authorization before approving payment. It's best to contact your insurance company beforehand to know the specific process they follow. If you are under a Physician's care and need Physical Therapy, you have the freedom to choose the clinic where you wish to receive your treatment.

Do you take Insurance?

At Visionary Physical Therapy and Wellness, we believe that healthcare should be accessible to everyone. That's why we are out-of-network with all insurance companies. We offer a competitive pricing structure that is more affordable than insurance premiums, deductibles, and copays. Unfortunately, many insurance companies do not consider physical therapy as preventative medicine. As a result, you may have to pay out-of-pocket expenses until you reach your deductible, and even then, only a portion of your fees may be covered. Insurance companies also have variable fee structures based on the interventions used, time allotted for each intervention, and the physical therapy office's contract with the insurance company. By operating as a private pay practice, we can customize each session to meet the individual needs of our clients without any restrictions on time or interventions. We have a flat rate pricing structure based on the type of appointment you need. We can also provide documentation for you to submit to your insurance carrier to get reimbursed for applicable expenses. If you receive Medicare benefits, we cannot offer "physical therapy services" as we are not enrolled in Medicare. However, we can offer "prevention, wellness, or fitness" services for out-of-pocket non-covered expenses. If you have any questions, please feel free to contact us

What forms of payment do you accept?

We welcome various payment methods, including cash, credit card (Visa/Mastercard), HSA/FSA cards, and Care Credit. If you're interested in using Care Credit, please check out the link below to see if you prequalify without affecting your credit score. Our office offers multiple Care Credit plans that could be beneficial if you require frequent sessions and prefer to pay for bulk sessions at once.

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